PAST WORK / SATISFIED CUSTOMERS

Testimonials from Happy Clients

Testimonials — Modernized Residence In Orrville, OH
After touring several homes built by MD Custom Builders over a period of several years, we choose MD Custom Builders to build our home. Every house we toured had the same level of high quality and attention to detail we were looking for. We talked with Michael Downs numerous times before finally deciding to build. During that process, which included design modifications, we attained a high level of confidence in his ability to work “hand in hand” with us to complete the build to our satisfaction. 
During the build, which was on a compressed time frame, MD Custom Builders operated in a professional manner and was fully engaged in every decision to the level we needed. We could not have done this build without heavily relying on his judgement and his ability to understand what we wanted. Michael has a high level of quality standards that he demands from his crew and those of his subcontractors. His knowledge is extensive and he is open to discussing new ideas. Michael demonstrated patience and has excellent communications skills and always took time to answer any questions we had.
MD Custom Builders is reliable and conscientious. We moved from a home we lived in for 35 years. That is a big deal for us. Michael guided us through seemingly impossible decisions. The results were very satisfying. We recommend MD Custom Builders for anyone requiring their services.
Dave and Andy D. - Built in 2016
Customized Closet — M D Custom Builders — Orrville, OH
Robbie and I first became aware of Michael Downs and MD Custom Builders a couple of years ago at the Wayne County Parade of Homes. We were very impressed with not only his entry’s overall appearance and floor plan, but also the quality of the construction. The attention to detail was readily apparent to us, from the cabinets which are custom-made and beautifully finished, to the work of the sub-contractors. At the next year’s Parade, Robbie and I were again impressed with the home built by MD Custom Builders and we made a mental note that if we would ever build again, we would contact Michael. 
In early 2016 the opportunity presented itself when we sold our home of 38 years and purchased a condominium at the Wooster Country Club Condominiums. We needed a contractor to renovate our unit and the call went out. Michael was the perfect choice. He brought all of his expertise to bear in planning and executing our project. He listened to what we wanted to do, and over a number of meetings, our customized plan was finalized. Michael introduced us to Angie Miller, interior designer and co-owner with her husband Bryan of Stone Barn Furnishings in Mt. Hope. With both Angie’s and Michael’s help, we designed our spaces exactly as we wanted them and couldn’t be more pleased with the end result. It has exceeded our expectations. 
We were impressed that Michael uses the same sub-contractors on all of his projects. They know what he demands of them, and he knows the quality of their workmanship in return. We also have high praise for “Awesome Austin,” Michael’s finish carpenter extraordinaire, who was great to work with. His creative problem-solving skills helped to make our home very functional and fun to occupy, and his finished cabinets are second to none.
Our bottom line is simply that we can’t say enough good things about Michael Downs and his construction team. We would recommend MD Custom Builders to others in a heartbeat.
Bill and Robbie R. - Remodel in 2016
Huge House Design — M D Custom Builders — Orrville, OH
Michael and everyone at MD Custom Builders made our first time building experience wonderful! Their quality and attention to detail exceeded our expectations and is like none other. What we appreciated the most was that every detail was included initially, so there were no surprises for us along the way. They went above and beyond to make sure everything was covered and completed as expected. We love our new home, and highly recommend MD Custom Builders! Thank you so much for making our dream a reality!
Steve and Carmen C. - Built in 2015
Rustic House Design — M D Custom Builders — Orrville, OH
I would like to start by saying this is the second new construction that my wife Kelly and I have done in 20 years. This was by far a remarkable experience from our initial meeting with MD Custom Builders. We met and talked about the type of home we envisioned, with the styling and center being our kitchen area with an open concept for entertaining. We were not let down, it seems, as we have the home that attracts friends. We are so happy and satisfied with the entire process. We got to know Michael and his staff, and they were always more than courteous every day we showed up to the job site. Michael knew that Kelly was off on Wednesdays, so he made it a point to meet her on her off day whenever he needed to get some answers. It was just a very unique experience, and we would highly recommend using MD Custom Builders to anyone that is interested in the building of their dream home.
Tom and Kelly S. - Built in 2014
English House Design — M D Custom Builders — Orrville, OH
Thank you to Michael Downs, MD Custom Builders and the whole team of people that brought our "Dream Home" to life! We enjoyed working with each and every one of you and we are looking forward to creating life long memories here!
We appreciate the care, concern, craftsmanship, and professionalism that were shown to us in every interaction and throughout every step of the process. 
Thank you again! We absolutely love it!
Brian and Sherry G. Built in 2014
Cape Cod House Design — M D Custom Builders — Orrville, OH
Michael Downs and his team of outstanding craftsmen built our home with extraordinary care and attention to detail. Michael’s hands-on approach in every phase of the planning and construction made building a home with him a true pleasure. Early on in the building process, Michael described himself as a “wood man”, and that was clearly demonstrated in the beauty and high quality of the woodwork and custom cabinetry. His vision and expertise gave us a unique and beautiful custom-built home that exceeded our expectations and that we can be proud of for many years to come. An MD Custom Builders home building experience has no equal.
Joanne and Richard F., Built in 2012
My wife and I would like to thank Michael Downs of MD Custom Builders for making our new home project a very enjoyable experience. From the blueprint design concept to the finishing touches of hanging our wall decorations upon completion, Michael was completely involved. Since we have moved in we have had many visitors come and comment on the quality of our home, our floor plan, the masonry work, the cabinets, the trim work and many of Michaels' special touches. Michaels' crews are professional and enjoyable to be around. We couldn't be happier than how our home turned out. Again a big thank you MD Custom Builders.
The Hanzie Family, Built in 2013
Contemporary Craftsman House — M D Custom Builders — Orrville, OH
Traditional House — M D Custom Builders — Orrville, OH
My wife and I bought our home from MD Custom Builders in 2012, following the Parade of Homes. Not only is the home beautiful, the craftsmanship is outstanding. The custom cabinets and built-ins make the house one-of-a-kind. We just love the house. Michael Downs has been a pleasure to deal with, from the purchase process to following up on any questions we have had. I highly recommend Michael Downs and MD Custom Builders.
John E. J. Jr., Built in 2011
Tudor House Design — M D Custom Builders — Orrville, OH
My husband and I are so grateful that my niece introduced us to Michael Downs! He had remodeled her kitchen and we were very impressed with the finished product. She had nothing but praise for Michael and his staff. 
Michael built us a beautiful home a few months ago and we could not be any more pleased and ecstatic about it, we absolutely love our new home! 
I recommend Michael and his staff to everyone and anyone. He is not just a contractor, he is also the most helpful person in regards to colors, matching products and gives the best advice overall. He and his staff go the extra mile to make sure you are totally satisfied with all their work. They are all very polite, courteous, conscientious, and particular with their work, paying particular attention to every detail. 
Art and Connie R., Built in 2014
Georgian House Design — M D Custom Builders — Orrville, OH
After making numerous visits to model homes of larger home builders in the area, my attorney suggested I visit M.D. Custom Builders. I was impressed with their quality and workmanship. Paying attention to details is important to me.
I took the basic plan I had and M.D. Custom Builders transformed it and enhanced it. They added the “wow factor”!
From start to finish, everyone that I worked with was courteous and very professional. The quality of the woodwork, crown molding and cabinetry was evident not only to me but others who viewed my home. The construction was quality throughout – from start to finish.
Am I satisfied? – Yes (very much so).

Would I go through the process again? – Yes (no hesitation).
Dr. David G., Built in 2014
Country House Design — M D Custom Builders — Orrville, OH
After building our first house, we were hesitant about building another one. We met Michael Downs of MD Custom Builders at the Parade of Homes and were impressed with his workmanship. One of the houses Michael had just built was exactly the floor plan we were wanting with a few changes. He was willing to do whatever it took to make our home exactly the way we wanted it. He was quick to answer any questions we had and made great suggestions which made the process stress free and enjoyable. All our concerns were responded to professionally and promptly. He kept us informed throughout the entire building process. He treated our construction as if it were his own house. All of the cabinets were custom made for our kitchen and bathrooms by his finish carpenters. The stain and design of the cabinets are exceptional.
We enjoyed working with all of the sub-contractors, finish carpenters, painters and landscapers that we dealt with. They too answered any questions we had. It was apparent they took great pride in their work. Someone was at our house every day during the construction process. This was the most professional, organized and pleasant experience we have ever had with a contractor and subcontractors building our home. 
Michael was a joy to work with and we were very pleased with the care he put into our home. Our visitors have commented on how well built our house is and the unique features Michael likes to put in his houses. We have already recommended MD Custom Builders to everyone considering building a house. We too would have Michael build us another house in the future. We love our beautiful home and are as happy now as we were the day we moved in.
Chuck and Helen G., Built in 2013
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